At TeleLux, we offer free, comprehensive support to everyone — whether you're a subscriber, a curious prospect, or somewhere in between. Our Montreal-based concierge team answers WhatsApp messages in under 4 minutes, 24 hours a day.
The fastest way to reach us. Real specialists, never bots. Average response: 4 minutes.
For detailed inquiries, screenshots, or longer requests. Replies within 60 minutes during business hours.
We typically respond within 60 minutes. Existing customers — please include your account email for faster service.
TeleLux Streaming Services
1500 Boulevard de Maisonneuve Ouest, Suite 800
Montreal, Quebec H3A 3S7
Canada
Our concierge team services subscribers from coast to coast — Montreal, Toronto, Vancouver, Calgary, Ottawa, Edmonton, Quebec City, Winnipeg, Hamilton, Halifax, and every community in between.
Headquartered in Montreal, we operate a Canadian-optimized CDN with edge servers in Toronto, Vancouver, and Montreal — ensuring sub-30ms latency for 98% of Canadian households.
Have a question? We probably have a 4-minute answer.