DMCA & Copyright Policy

Last updated: January 1, 2026

TeleLux respects the intellectual property rights of content creators and rights holders. We comply with the Digital Millennium Copyright Act (DMCA) and the Canadian Copyright Act. This policy explains our procedures for addressing copyright infringement claims.

1. Our Content Licensing Position

TeleLux operates as a lawful reseller of IPTV subscription services and does not host, store, or originate the content delivered through the Service. All channels and video-on-demand content are sourced from licensed content providers and distributors. We are committed to ensuring our operations respect applicable copyright laws in Canada and internationally.

2. Reporting Copyright Infringement (Takedown Notice)

If you are a copyright owner or authorized agent and believe that content accessible through https://telelux.ca infringes your copyright, you may submit a written DMCA takedown notice to our designated agent.

Your notice must include ALL of the following:

1. Identification of the copyrighted work — A description of the copyrighted work you claim has been infringed.
2. Identification of the infringing material — The specific URL(s) or sufficient information to locate the allegedly infringing content on telelux.ca.
3. Your contact information — Full name, mailing address, telephone number, and email address.
4. Good faith statement — A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
5. Accuracy statement — A statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
6. Signature — Your physical or electronic signature.

Submit your notice to:

Email: [email protected]
Subject line: DMCA Takedown Notice — telelux.ca

We will acknowledge receipt of valid notices within 5 business days and take appropriate action.

3. Counter-Notification

If you believe that content was removed or disabled as a result of a mistake or misidentification, you may submit a written counter-notification to [email protected].

Your counter-notice must include:

1. Identification of the removed content — Description and URL(s) of the removed material.
2. Statement under penalty of perjury — Statement that you have a good faith belief the material was removed by mistake or misidentification.
3. Your contact information — Full name, address, phone, email.
4. Consent to jurisdiction — Statement that you consent to the jurisdiction of the courts in Quebec, Canada, and that you will accept service of process from the party who submitted the original takedown notice.
5. Signature — Your physical or electronic signature.

If the complainant does not file a court action within 10–14 business days, we may restore the content at our discretion.

4. Repeat Infringer Policy

TeleLux maintains a strict policy regarding repeat infringers:

• Accounts subject to multiple valid copyright infringement notices will be reviewed.
• TeleLux reserves the right to terminate subscriptions of users determined to be repeat infringers.
• Termination for repeat infringement does not entitle the user to a refund.

5. Misuse of the DMCA Process

Filing a false DMCA takedown notice is a serious legal matter. Under the DMCA (17 U.S.C. § 512(f)) and Canadian copyright law, any person who knowingly misrepresents that material is infringing may be subject to liability for damages, including costs and attorney fees.

6. Contact

All DMCA-related correspondence should be directed to:

Email: [email protected]
Website: https://telelux.ca
Address: 1500 Boulevard de Maisonneuve Ouest, Suite 800, Montreal, QC H3A 3S7, Canada

Please allow up to 5 business days for a response to DMCA-related inquiries.